EMERGENCY SHUT-OFF INSTRUCTIONS

  1) Turn off gas On top of thermostat (located in front of heater towards the bottom half) turn the knob from "on" position to "off" position. 2)Shut incoming water off. Locate the incoming water shut-ff valve (usually on top of the heater on the cold pipe on the right) and turn valve clockwise til it stops.  If it's a ... More
[youtube https://www.youtube.com/watch?v=OHDsNtGXEEY&w=500&h=281]

How A Water Heater Works (Video)

Although it's our business our goal is to provide customers with the most up-to-date information and strive to be leaders in the industry. Leaders are educators and this video by our friends at www.houseimprovements.com includes a cutaway of the back of the water heater showing you what is inside your heater, you might be surprised!... More